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    Privacy Policy

    Your Privacy Matters to CTCU

    At CTCU, your trust matters. Like all financial institutions, we occasionally share personal information for legitimate business purposes. This policy explains when we share, why it’s important, and what choices you have to limit that sharing.

    What does CTCU do with your personal information?

    Why?

    Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand our policies and procedures.

    What?

    The types of personal information we collect and share depend on the product or service you have with us.


    This information can include:

    • Social Security number and account balances
    • overdraft history and credit history
    • payment history and wire transfer instructions


    When you are no longer a member, we continue to share your information as described in this notice.

    How?

    All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information, the reasons Cooperative Teachers Credit Union chooses to share, and whether you can limit this sharing.


    Reasons we can share your personal information

    Does CTCU share?

    Can you limit this sharing?

    For everyday business purposes, such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus

    Yes

    No

    For our marketing purposes, to offer products and services to you

    Yes

    No

    For joint marketing with other financial companies

    Yes

    No

    For our affiliates’ everyday business purposes, such as information about your transactions, experiences, or creditworthiness

    No

    N/A

    For non-affiliates to market to you

    No

    N/A


    FAQs

    What does CTCU do with your personal information?

    How does CTCU protect my personal information?

    To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

    How does CTCU collect my personal information?

    We collect your personal information, for example, when you:


    • open an account or make a wire transfer
    • show your government-issued ID or apply for financing
    • show us your driver’s license

    We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

    Why can’t I limit all sharing?

    Federal law gives you the right to limit only:

    sharing for affiliates’ everyday business purposes – information about your creditworthiness

    affiliates from using your information to market to you

    sharing for non-affiliates to market to you

    State law and individual companies may give you additional rights to limit sharing.


    Key Terms

    Definitions

    Affiliates

    Financial and nonfinancial companies related by common ownership or control.

    Nonaffiliates

    Financial and nonfinancial companies NOT related by common ownership or control.

    Joint Marketing

    A formal agreement between non-affiliated financial companies that together market financial products or services to you.

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    Contact Info

    Phone: 903-561-2603

    Fax: 903-561-9394

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    Locations in Tyler & Lindale

    Bank Info

    Routing Number: 311989548

    CTCU NMLS: #729813

    This credit union is federally insured by the National Credit Union Administration.

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